I now have 3 monitors the surface screen and two external monitors. Anyone else having issues with the surface dock not working with 2. Best external monitors for surface pro can be had for cheap with amazon prime day deals. Surface dock will recognize either monitor, in either socket, with either cable but not both at once. It didnt matter what monitor or adapter i used, either. I would like to leave the surface book connected to the surface dock with the surface book closed and have the desktop extended to 2 screens on the single. Surface book with surface dock screen flickering ive got a user with a surface book that we just deployed. The microsoft surface dock is the official docking station for microsoft surface devices. If your legacy adapter wont fit in your surface dock due to the angle of the connector, replace that adapter if you want to use an external monitor.
Compatible with surface pro 3, surface pro 4, surface pro 5th gen, surface pro 6, surface pro 7, surface laptop, surface laptop 2, surface laptop 3, surface book, surface book 2 and surface go. When i get home, i connect it to a surface dock, which is set up with two dell s2415h monitors as well as speakers, usb keyboard and mouse. Every microsoft device including surface pro series, surface 3, surface book and surface dock are using mini displayport for connecting to external displays. I tested on another laptop under windows 10, the screen works well and is recognized without problems. Well, that device cannot run two 4k displays at 60hz because the dock connector is too large to plug into the book. May 11, 2018 i have a brand new surface book that i am trying to connect 3 external monitors to. How to connect your surface to a tv, monitor, or projector. Surface book not recognize external monitors with dock in. After youve set up your workspace, connect the surfaceconnect on the dock to your surface. If i connect one external to the surface itself, it works no problems. Mar 26, 2020 use the surface dock to connect your surface to fullsize monitors, an ethernet connection, external speakers, and more. On my desk i have 3 external monitors, with the usb c output on the sb2 and the 2 mini dp outputs on the surface dock i hoped i could run all 3 monitors. Try to use the display with the surface dock, no monitor at all. Set up your monitor after youve connected your surface and your external monitor to surface dock or other docking station, you can choose what to display on each screen.
Depending on the hardware you have at hand, there are a few solutions to achieve this setup. I was really reluctant to get the surface dock even though i was eyeing it since i got my surface pro 4 a year ago. I have that problem occasionally through my dock, though less so of late, and for a few weeks i fought it continuously on an external monitor i connect at home via the mini display port. Microsoft have replaced the dock once, made no difference, and have nothing useful to offer in technical support. This is the surface dock that microsoft should have created the. The easiest way to connect a surface pro 3, surface pro 4, or surface book to two monitors is with a microsoft surface dock. How to connect a surface book to an external display. Also, the screen displays the hdmi input, but the monitor tells me there is no signal from the dp input although it knows there is a cable plugged into the dp input.
Check monitor compatibility dell s2415h is not on either the known bad list or the known good list. In this demostration, see how to connect surface book to an external display using the new surface dock. The monitors work reliably for a while sometimes up to 3 or 4 hours then suddenly one or both will go blank and the display will switch back to the surface book for a second or two then will revert to the. Surface dock wont recognize monitors windows 10 forums. Why microsoft needs to release a new surface dock now.
This file will clear your cache, whether you have a dock or not. Using either the surface docking station, a usbc port or mini display port, this video will walk you through how you can connect additional. With the surface family of devices, its easy to connect to an external display, such as a tv, monitor, or projector. Surface pro dock for surface pro 4pro 5pro 6 usb hub docking station with gigabit ethernet port, 4k hdmi vga dp display port, 3xusb 3. I dont have one to test, but it requires a display to display port. I have been doing this with my surface pro for a couple years now using a surface dock and mini display port adapter from the surface pro. In this episode we feature the microsoft surface book 2.
Surface book 12, surface go, surface pro 67, and surface. Jan 05, 2020 best external monitors for surface book 2 windows central 2020. Issues with dock with external monitor windows central. Is it possible to get 3 external monitors out of the surface book. You can even use the dock to power two 4k external monitors at 30hz or a single 4k monitor at 60hz. If the monitor is connecting over mini display port to hdmi that might be causing the issue. Well, that device cannot run two 4k displays at 60hz because the dock connector is too large to plug into the book while using the builtin displayport connector. If youre not sure which dock you have, go to identify your surface dock and features. Microsofts surface book 2 is undeniably one of the most powerful modular laptops on the market, and its display. Removing my surface book from the dock and redocking several times a day has not. Surface pro surface pro 2 surface pro 3 surface pro 4 surface pro 5 surface pro 6 surface studio surface laptop 1st gen surface laptop 2 surface book surface 3. It is compatible with the surface pro, surface pro 3, surface pro 4, surface pro 6, surface laptop.
Ive had my surface pro 4 for almost a year now and ive been having a lot of problems connecting mini dp to hdmi my external displays from the dock. If you are running windows 10 in s mode you will need to switch out of s mode or use a different computer to install and update your surface dock. They work with surface pro 4, surface pro 2019 and surface pro 6. Ill be writing about my experiences using surface book with surface dock and two external displays in the near future. Never did my surface book 2 detect external displays. If i connect another to the dock or both to the dock, i get issues. It doesnt take any effect either through the builtin displayport or the surface docking station. Thin screen protectors and thin vinyl decalsstickers are. Why microsoft needs to release a new surface dock now microsofts surface dock is a valuable piece of hardware many professionals rely on every. Surface book minidp to external monitor not working.
Hi, got a sb2 last week and picked up a surface dock today. When i got back from ignite, it was worse i couldnt use an external monitor either through the surface dock or the builtin displayport. The monitors go blank for 24 seconds and come back up several times a day. In fact, the chart shows and i have confirmed that the surface book and dock both in fact support a single 4k monitor at 60 hz. I have a user who is having an issue with their surface book when it is connected to 2 external monitors through a surface dock. Additionally, installation of this version of surface dock updater on surface book devices includes the following. When i plug in the mini display port into the dock, the monitor screen never turns on, but it seems that the surface book goes into a loop identifying that there is an external monitor now attached. I didnt have to do any additional set up to get the dock to work. Surface dock not working correctly with external monitors. In addition to allowing you to transform your surface into a desktop pc by plugging in the dock s surfaceconnect cable, the dock has two mini displayport ports, a gigabit ethernet port, four usb 3. Clearing the windows 10 external monitor cache pauls down. A bare surface book or surface book 2 without a case or thick decorative decals. I just did the latest update and now my surface dock used with a surface pro 4 16 ram 512 ssd wont recognize the attached monitors.
Surface dock isnt connecting to your external monitor. Its been running windows 10 and going like a dream. Best external monitors for surface book 2 windows central 2020. Seems the usb c port is disabled with the surface dock plugged in though. The result is a snowball of ui rendering issues that eventually. Improved display stability for external displays when used with surface book or surface book 2. U3415w setup extended desktop 2 screens with surface book. Considering the high price of microsoft surface pro devices youd think these cables would be packaged in with the surface pro, or at least with the docking station, but that isnt the case. I recently purchased two dell u2414h monitors to work with my surface book and surface dock. After youve connected your surface and your external monitor to the dock, you can choose what to display on each screen. On display properties, i will see options for having the second monitor display on screen 1, screen 2, both. Adapters released with surface pro 4 and surface book are compatible with surface dock.
My surface device, daisy chain support, external displayaudio output. Are you able to use the mini adapter on the surface book pro while connected to the dock, or does the connector for the dock cover the port. In the assumption that my minidp port was defective, ive bought a surface docking station and tried to connect through one of those two minidp. I would definitely make sure and close the laptop so you are mot trying to push a 4th monitor feed. Hi all, i have the surface pro 4 i5, 8g connected to my samsung lu28d590ds 4k monitor. The bad news here is that it is not possible to get three monitors as far as i have been able to determine using the surface dock the new one and the surface connector. Troubleshoot problems with your surface dock for surface book, surface pro 4, and. I have been successfully using a surface pro 3 in a dock with two monitors, one via an hdmi adaptor in the mini display port in the dock, the other via a vga adaptor in the on board mini display port in the surface pro 3.
That might allow 3 external connections but i am not sure any graphic or video impact there may be. Several folks asked about building multimonitor workstations around the microsoft surface book 2. I contacted microsoft technical support and spent an entire evening on the phone with them only to have them remotely reformat my surface book not cool. Plug the monitors up to the display ports on the surface dock using no adapters, just the proper cord adapters to older 24 monitors broke down the process. Just plug in the dock into the surface power connector, hook up your monitors hdmi with the mini display port cable work best, add a usb wireless keyboard connector, and youre ready to go. Plug the monitor into the mini dp connector on the book, all is good. The only way i could make an external display light up was to undock the clipboard and plug the dock connector into it. Surface dock wont recognize monitors discus and support surface dock wont recognize monitors in windows 10 drivers and hardware to solve the problem. My surface book remains closed under my desk unless i am travelling or in meetings. Shortly after the windows anniversary update, the monitor would no longer connect, and my surface book display wont work when a monitor is plugged into the dock. Dell u2414hb with microsoft surface book and dock not. May 04, 2019 the microsoft surface dock is the official docking station for microsoft surface devices.
Finally, a real and working solution to the surface pro external monitor problems that have been a pain for so many of us. As far as i am concerned, this concession breaks surface book s promise as a viable workstation replacement. Jan 27, 2018 the surface book 2 and all windows devices, apparently cant properly handle dockingundocking from an external display. Plugged up the 3rd monitor 4th counting surface book. Surface dock will only recognize one external monitor. If you have trouble updating your surface dock, see update your surface dock for surface book, surface pro 4, and surface pro 3. Each device is being used with a dock, with 2 mini display por. Jan 03, 2020 we have been lucky to find the best active mini displayport to dvi adapter that features 4k support, highquality connector, and durable. Using either the surface docking station, a usbc port or mini display port, this video will walk you through how you can connect additional screens to your surface. Feb 27, 2019 adapters released with surface pro 4 and surface book are compatible with surface dock. How to fix frequent surface dock issues windows report. Yes, the surface pro 7 supports dual 4k external displays with up to a 60hz refresh rate. I have the microsoft surface dock and am using both displayports but need to add an additional.
Unlike the surface pro 7, laptop 3, and pro x, the usbc port on the surface book 2 and surface go is limited in bandwidth and by default, only supports a single independent display output via dp alt mode. Best external monitors for surface pro surface pro 3 to x. Nov 01, 2018 hello i have a microsoft surface 3 256g on which i try unsuccessfully to connect an external screen asus mb168b with an usb cable. Surface book not recognize external monitors with dock in windows 10 posted on october, 2018 by windows 8 rtpro i have use my surface book laptop with the clipboard for months. I finally got it last week after 3 months of using a usb dock for a usb mouse and keyboard and plugging in an external display and speakers and charger separately. It is the easiest docking station ive ever worked with. Ill be writing about my experiences using surface book with surface. Welcome to the third episode of the ultimate laptop setup. I am trying to connect my surface book via the dock to an acer 27 touchscreen monitor. Surface pro 6, surface laptop, surface laptop 2, surface book, surface book 2, and surface go. I have use my surface book laptop with the clipboard for months. For some reason though, the usbc on the surface book does not want to recognize the 3rd external monitor. How to connect a surface book to an external display locate the mini displayport on the righthand side of your surface book its tiny.
If youve done the steps above but youre surface dock isnt updated. My intend to use one of the monitor as a duplicate of the surface monitor and the other two as extensions, thus three monitor with the surface monitor being duplicated to one of them. That is especially true when it comes to the display youre using to present work to a roomful of clients. Microsoft surface connect your surface to external displays. This is the surface dock that microsoft should have. After the recent windows 10 version 1809 updates, it doesnt recognize the external monitor. Surface pro 4 docking station display issues love my surface. The dock uses an articulating hinge to prop the surface pro up alongside external monitors, and it can be adjusted to different angles. They promised to call me back the next morning with a solution, which they never did. Ive been using my surface pro a lot, however i am keen to get more from it by extending the desktop with an external monitor. You can use the following troubleshooting methods for surface book.
Added support for surface dock firmware updates with improvements targeted to surface book devices. If youd like to install updates yourself, follow these instructions to manually update your microsoft surface dock firmware. It is connected to the surface dock, and the monitors are connected to the dock as well. I would get lots of disconnects, reconnects and flickering. I have completed the troubleshooting steps found here. Select yes to allow changes to your surface, select yes to confirm, and then select ok to close. Solved 3 external monitors for surface book general. Solved surface book external monitors black out and come. Namely, my surface book couldnt use my external monitor. Fix fix for external display monitors flickerissues. Undock your surface from the surface dock or disconnect the monitor from your surface. Best external monitors for surface book 2 in 2020 windows. If you have a surface pro, you can leave the microsd card in the microsd card slot. Surface book, two identical hp2311x monitors, hdmi to mini display cables.
This is getting ridiculous now, we have 4 surface pro 4 devices and 1 surface book with official microsoft docks. If you want to turn your surface into a desktop workstation this is for you. I pair some great accessories that mesh well with the surface book. We have investigated a few approaches and there are unique tradeoffs that are not easy to discern from manufacturer marketing materials. It is an embarrassing weakness in a device that microsoft pitched with exuberance and bravado. Feb 23, 2019 multimonitor via usbc for the surface pro 7, laptop 3, and pro x, also see the separate article. I have a brand new surface book that i am trying to connect 3 external monitors to. All models of surface studio, surface book, surface go, surface pro. So i have three monitor in my office and i am considering buying a surface book to replace my desktop. Fix fix for external display monitors flickerissues with. Troubleshoot surface dock and docking stations microsoft support. Microsoft concedes surface book incapable of dual 60hz 4k.
Turn your ultraportable surface into a desktop pc and boost your productivity with surface dock. Microsofts surface book 2 is undeniably one of the most powerful modular laptops on the market, and its display available in. Sometimes it connects and works but the display gets a lot of flickering screen. The new dock connector seems to intentionally block the display port connector on the side of the surface book. Restart your surface, reconnect the dock andor monitors, and try your external. How to run two 4k monitors from your surface petri.
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